Home > Service



Q1: I have found the image does not clear enough sometimes, can you tell me how to solve it by myself? 

 A: During the examination, if you find the image is not clear enough, probably it is because the improper adjustment of TGC, brightness or contrast. At this time, you need to regulate the light intensity, contrast or TGC, and try to find the most proper point of obtaining the best image.

Q2: When I turn on the system, there are some layouts appearing in the monitor, but I can’t see the ultrasonic image?

 A: It is the problem of probe. Maybe the probe does not connect well. Therefore, please turn off the power, and connect it well again.

Q3: How to determine whether a product under warranty when it need to be repaired?

 A: The guarantee period should be based on the time when the customers sign the effective slaes contract with our company.

Q4How to maintain ultrasonic instrument routinely 

 A1. Ultrasonic machine is a sophisticated electronic instrument, It must be cleaned and wiped daily, especially the daily maintenance of the probe is particularly important, we must clean the probe after using it, because the gel remain on the probe is residual. If we can not maintain very well, the service life of the probe will be shorten.

        2. Ultrasonic machine must pay attention to dissipate heat  and ventilate, check and clean machine's ventilation filtering device monthly. Prevent the machine from overheating, so that the machine will not be burnt out.

Q5. Could you please introduce which countries have you been cooperated with?

A: Our products have been widely sold both at home and abroad, and hospitals are our main customers from Middle East, Africa, South America, North America, southeast Asia, Egypt.


Q6. Can you introduce your company?

A: We have been engaged in medical device for more than 13 years, so far we have set up store and welcome to visit.


Q7. What are your advantages compared with other business?

A: (1) Products cover a wide range

    (2) Quality can meet the needs of vast majority of customers and their 

        purchase desire.

   (3) Stable source of supply

   (4) One-stop purchase center


Q8. According to your company, how long is the fastest delivery date?

A: Fastest delivery time: normally,within a week Longest delivery time, it depends on related properties of the product.


Q9. If we cooperate with you, can we get enough guarantee and interest?

A: We are committed to provide customers with the most competitive price to enhance our long-term cooperation. For mutual development, we spare no efforts in satisfying our customer in every possible way.


Q10. Could you introduce culture of your company and how do you comprehend team spirit?

A: (1) An enterprise will do nothing if without team spirit; a disunited nation is just

     like a heap of loose sand, and it is subject to invasion.

   (2) There is no perfect individual, but there must be a perfect team.

   (3) In the modern society, the success of a enterprise is not by accident, but 

    due to their own strong core competency.